Current vacancies
We are currently seeking the following:
Customer Service & Collections Representative
Join our growing team supporting the Filipino Community in the UK.
Key Responsibilities:
- Contact customers regarding outstanding loan balances
- Handle collections calls in a professional, respectful, and empathetic manner
- Negotiate and agree on repayment plans
- Provide clear information about account status and payment options
- Maintain accurate records of all customer interactions
- Ensure compliance with company policies and regulatory guidelines
Requirements:
- Fluency in Tagalog and English (spoken and written)
- Previous experience in collections or customer service is preferred
- Strong communication and negotiation skills
- Ability to handle sensitive conversations with empathy and professionalism
- Good attention to detail and strong computer skills
- Legally able to work full-time in the UK
- This role will require the person to work in shifts, at times including weekends
What We Offer:
- Competitive salary
- Supportive and inclusive work environment
- Opportunities for career growth
To apply
If you are confident in communicating with customers and committed to delivering excellent service, we encourage you to apply.
Please email
info@anicofinancialservices.com with your contact details, an HR representative will then be in touch to provide further information and get you on board with the Anico team.
Become an Agent!
Anico are different to most other personal loan companies, we like to engage with new customers face-to-face and have real conversations with them.
At Anico we operate an agent network; these agents work within their respective communities and promote our product to friends, family and colleagues. Once customers are introduced to Anico, Anico’s customer service team then handles the rest by speaking with the new customer and processing their application. It’s as simple as that! In return we offer our agents a
generous commission structure, paid daily at the time their customer’s loan is funded.
Who are our Agents?
Agents are friendly, helpful and find it easy to promote our brand, our agents:
- Find it easy to talk to people;
- Understand why people need to take out personal loans;
- Are honest and transparent about the service;
- Well placed within a community
- Fluent in Filipino
Working with Anico
There are always opportunities available to become an Anico agent, if you’re interested in earning some extra cash on a daily basis, our agent scheme is right for you!
Although self-employed our agents are fully supported by Anico. Training around our product is provided along with promotional materials, ensuring you are able to promote our product in a correct, professional and fair way.
Commission is paid on a daily basis, directly to your bank account, you can earn from £45 up to £80 per funded customer you refer.
To apply
Please email
info@anicofinancialservices.com with your contact details, an HR representative will then be in touch to provide further information and get you on board with the Anico team.
Sales and Customer Service Representative
Anico Finance is an alternative instalment lender based in central London.
Key Tasks and Responsibilities:
- Generate sales leads in line with Anico’s target customer criteria;
- Convert enquiries into sales from outbound and inbound telephone calls;
- Work with field sales to support them in achieving Anico’s sales objectives.
Requirements:
- Computer literate and experienced in database navigation;
- Professional phone manner with a consultative approach and tone of voice;
- Highly organised, self-motivated with the ability to prioritise tasks and work to targets;
- Legally able to work full-time in the UK;
- Fluent in English;
- This role will require the person to work in shifts, at times including weekends.
To apply
